Allied Group Holdings Limited (hereinafter referred to as us, the Company, AGH) is committed to protecting your privacy and ensuring that your personal data is protected. This Privacy Policy Statement explains the various types of personal data we collect and how we handle and protect such data.
We treat your personal data confidentially at all times and ensure that our policies and practices regarding the collection, use, preservation, disclosure, transfer, confidentiality and access to personal data are in compliance with the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of the Hong Kong Special Administrative Region (hereinafter referred to as the Ordinance). Providing personal data to us is deemed to be consent to this Privacy Policy.
The term personal data has the meaning as defined in the Regulations.
Purpose and Use of Collection of Personal Data
You are not required to provide any personal data to browse or use this website and mobile applications. When you participate in HK TV events or register to use our services or online content, we collect your personal data to enable us to provide you with services. You may refuse to provide us with Personal Data, but in this case we may not be able to provide you with services. By providing your personal data, you consent to our use of your personal data as stated in this Privacy Policy.
The personal data collected by AGH from you may be used for the following purposes, including but not limited to:
· Identify your identity and any accounts you open
· Provide services to you
· Identity verification and/or credit review
· Determine and verify your eligibility for discounts and promotions on goods and services
· Handle applications and updates on your behalf for partner products and services, including but not limited to insurance and financial products
· Handling insurance claims for partner products and services on your behalf
· Handle payment instructions or collect arrears for you in connection with the Services
· Let this website store your personal data so that you dont need to re-enter relevant information every time you purchase products or update insurance products
· Processing, billing and fulfilling orders
· Direct promotion of our services (see the Direct Promotion section for details)
· Direct marketing of the products and services of the Companys business partners (see the Direct Marketing section for details)
· Designing the services you need
· Conduct market research, statistical analysis and behavior analysis
· Conduct program viewing survey and analysis
· Conduct customer data analysis and analyze your shopping preferences
· Interactive features that give you the option to participate in the services we provide you, including recognizing your friends, communicating with them and sharing your shopping experience
· To recommend you about our services or products or services of interest to you
· Designing our website and content to cater to your specific preferences
· Provide you with customer service
· Handle your complaints and account enquiries, claims and/or litigation against the Company or any party
· Preventing and deterring fraud
· Purpose of the Audit
DISCLOSURE REQUIRED BY APPLICABLE LAWS, RULES AND REGULATIONS
Any other use directly related to the original purpose for which the personal data was collected
Personal data collected by AGH may include, including but not limited to:
· Your personal and contact data, such as name, sex, date of birth, ID number, telephone number, social media link, email address, residential address, postal address and/or address for sending bills;
· Your business information, such as company name and title;
· Your account information, such as the first 6 digits and last 4 digits of your credit card account number or user account number;
Confidentiality, Disclosure and Security of Personal Data
Personal data collected and held by AGH about you will be treated confidentially; However, if it is necessary to perform legal obligations as required or required by law, or to provide services to you, or to carry out the original purpose or purpose directly related to the collection of personal data, the Company may disclose such data to the following persons (regardless of their location in Hong Kong or outside Hong Kong):
· A competent court, law enforcement agency, or other government statutory or regulatory department, agency or organization;
· The Companys affiliates, partners, sellers or contractors, agents or other service providers involved in the sale and marketing or administration of services, or the provision of goods/services;
· The Companys partners include but are not limited to insurance companies, which can evaluate and handle insurance product applications, renewal applications, insurance claims and settlements, provide insurance services and/or handle inquiries or complaints;
· Any other person who has a duty of confidentiality to the Company, including group members, information technology consultants, data processing contractors, auditors, accountants or lawyers who have undertaken to keep such information confidential;
· Banks, financial institutions, insurance companies, credit card issuing companies or arrears collection service companies;
Any questions, opinions, suggestions or information transmitted by you or posted on our website or any part of our website, other than personal data, will be deemed to be voluntarily provided to the Company in the form of non-confidential and non-proprietary information. We have the right to use, copy, disclose, transmit, publish and/or post such information elsewhere at our sole discretion, including but not limited to providing such information to any affiliate company for the purposes of service development and promotion and satisfying the needs of our customers.
We may publicly share non-personal data, including but not limited to anonymous and aggregated data related to sales transactions, user traffic, logistics and warehousing performance, and may share it with our partners, including but not limited to existing and potential business partners, sellers or contractors providing goods/services, start-up entrepreneurs and academics.
AGH will make every reasonable effort to ensure that all personal data held by AGH is stored in a reliable, secure and secure place.
We endeavour to keep all personal data collected confidential. However, please understand that it is impossible for us to guarantee the security of the transmitted data.
If you purchase insurance products or other products or services from our partners, your personal data will be transferred to the partners and your personal data will be used, processed and retained in accordance with the partners privacy policies. This is beyond our control. Please refer to our partners privacy policy for details.
Browsing information collected from you (small text files (Cookies))
When you enter our websites, our applications and our other related websites (collectively, these websites), we use small text files (Cookies) and similar technologies to collect data about you. Cookies are files that store information on your computers hard drive or browser. This means that we can recognize that you have previously logged into these websites. We use Cookies to evaluate your usage, browsing and shopping habits on these websites, personalize your experience on these websites and evaluate your activities on these websites in order to make these websites easier to use and provide you with the best experience possible. The types of information we may collect from you when you access these websites include:
· Information about the type of browser you use;
· Details of the web pages you have viewed;
· Your Internet Protocol Address (IP Address);
· Hyperlinks you clicked on; And
· The website you browsed before you entered our website
You may refuse to accept Cookies by modifying the relevant Internet or browser options settings of your computer system, but you may not be able to use or enable all functions and services of these websites.
Relating to the use of these websites
When you choose to use, access or download these websites, or allow your device to connect to these websites over Wi-Fi, we receive data about your location and mobile devices, including unique identification of your custom devices, Global Positioning System (GPS) data or Wireless Network Data (WLAN). Your location data is neither stored nor passed on to third parties. If you agree to use the location feature and/or enable the notification feature on your mobile device, we may provide you with location information services, including advertisements, search results and personalized content. If you agree to receive communications and advertisements, we may send you push email messages or notifications (such as referral promotions and products) based on your glocalization data services and/or your previous online activities when you are located near our stores.
Most mobile devices allow you to turn off location services and push notifications on your device. If you wish to do this, please change the notification settings on your mobile device as you adjust it to reflect your personal preferences. We will follow the relevant instructions on your mobile device to notify you.
Access and update of personal data If you have any questions about the privacy policy of Allied Group Holdings Limited, or wish to access or correct personal data, you can notify us in writing or by email at the following address:
Allied Group Holdings Limited
Address: Flat 901, Times Tower, 921-930 Cheung Sha Wan Road, Lai Chi Kok, Kln. HK.
Email Address:enquiry@agh.com.hk
In accordance with the regulations, the Company reserves the right to charge you a reasonable fee for the relevant data access request.
This Privacy Policy is regularly reviewed and updated on the website.